Duitstalig , 1e druk , 9780113314058 , maart 2013 , Paperback , 289 pagina's, This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It expands the concept of CSI at a high level and defines its value before describing common methods and techniques. The guidance is written for managers and practitioners at all levels. Inhoud, Taal, Duitstalig, Bindwijze, Paperback, Druk, 2nd ed. 2013, Verschijningsdatum, 2013-03-27, Afmetingen, 27,9 x 21,7 x 2 cm, Aantal pagina's, 289 pagina's, Illustraties, Nee, Betrokkenen, Auteur, Great Britain: Cabinet Office, Uitgever, Tso, EAN, Overige kenmerken, NUR code, 801, Oorspronkelijke releasedatum, 2013-03-27, Subtitel, [German translation], Thema Qualifier Code, 1DDU, Thema Subject Code, UY, KJ